I was at the city permit department Tuesday, not where you expect to find excellent customer service, but I did. So, I took a moment to get the name of his supervisor and send his supervisor a note expressing my appreciation for his employee’s excellent service. Not only do people like others who show kindness, you know, when I take a couple of minutes to write a quick note, it makes me feel happy too. Studies show that expressions of gratitude have “significant and consistent improvements on our worldview…and on achieving optimal psychological functioning.” *
When the opportunity presents itself consider a sincere letter of appreciation. It’ll make you feel good!
Five Tips to Writing / Showing Your Appreciation:
- Write it soon after your experience.
- Be sincere, concise and specific about why you are writing. Giving the full name, if possible, of who you are writing about.
- Address your appreciation letter to a specific manager. You wouldn’t want the letter to get lost in the shuffle of “who would this go to?”
- A handwritten card always carries more weight on the sincerity meter than an email. I like the Send Out Card system. Although it’s not really handwritten, it looks like it… (Send a free card on us, let someone know you appreciate them today)
- Write a simple close, no need to get too flowery…
Share appreciation today. Happy Thanksgiving to all of you.
Have a great day whatever your adventure
To Success! To Life!
Sharon