Sharon Sayler

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  These days as a business coach I keep hearing; “I just got laid-off, should I go into business for myself?” It’s an interesting question because it involves more than being good at what you do. Solid technical skills do not a business make… I love an analogy a friend that owns a restaurant uses,  […]

  I just read an article by Joel Spolsky on multi-tasking and computers. He really opened my eyes to the downside of the law of exponential growth. For years, yes years, I thought I was getting more done by doing multiple things at once. Seems efficient, right. WRONG! It really does take more time to […]

Unless you’ve had your head in the sand lately, I’m sure you’ve notice the people everywhere are shaken by uncertainty. Another definition for uncertainty is lack of trust. What is trust? The two parts to trust are: 1. an emotion or feeling of confidence or sureness that is not rooted in your intellect; 2. a […]

All sales start with a simple conversation. It may be a conversation between you and a potential customer, or even between one of your clients and a potential referral. You just never know how far your reach can extend. So it is important to turn all of these simple conversations into relationships of trust. Trust […]

I was at the city permit department Tuesday, not where you expect to find excellent customer service, but I did.  So, I took a moment to get the name of his supervisor and send his supervisor a note expressing my appreciation for his employee’s excellent service. Not only do people like others who show kindness, […]

How can I make you smile today? I called a local company the other day to make an appointment… The woman that answered had a smile on her face… even over the phone, I could just tell. She made me smile by not only her friendly pattern, but what she said, “Thanks for calling ‘X’. […]

Just like real estate’s saying: location, location, location… business is relationship, relationship, relationship. Actually, everything in life is based on relationships. Relationships need to be built on a solid foundation of trust. People buy from people they like and trust. If you don’t have trust, it doesn’t matter how well you’ve drafted your plan, or […]

Norman Cousins once said, “Life is an adventure in forgiveness.” These are some of the truest words I have heard. We each have something or someone to forgive. Some may even feel they are owed an apology—you have the power to choose to be resentful, heartsick, to be burdened, dissatisfied, full of worry and anxiety, […]

It seems to me these days that most people are complaining about something…usually something that is really none of their business…. I’m not here to talk politics, but does it really matter if someone’s hair is out-of-style—out-of-style according to whom??? Maybe it’s coming back in style, does it really matter? I have an acquaintance that […]

Do you realize that as Labor Day approaches, that 2008 is three-quarters over…. Are you where you wanted to be as 2008 rolls to a close? A good friend and member of one of the mastermind groups I belong to, Andrew Finkelstein, recently wrote a very good article on planning. He has generously allowed me […]