Category Archives: Communications

What About Email? … They don’t understand me. Part 2

UnderstandingPT2TN

Same Words, Different Worlds Part 2

Let’s take a simple example: Giving your assistant directions in email – say, a VA and you can’t just go down the hall… so what to do….
5 tips for email or written directions for clarity and understanding.
Added to the first 5 from Part One of Being Understood Quickly and you will have an email that will get your message heard and understood.

Happy Birthday or is it Happy Anniversary…!

WYBSbirthdayTN

Wow, can you believe it – it’s hard for me to believe that it’s been one year! A HUGE THANK YOU to everyone for making it one amazing ride – What Your Body Says (and how to master the message) hit the bookstores one year ago. Happy Birthday (or is it Anniversary), what a difference a year can make!

A Good Man is Hard to Find…Or Is He?

Mar15-150

I often hear women say that a good man is hard to find. Then there are those who say that it’s hard to find a man who is comfortable with a powerful and successful woman. They say that men are intimidated by their success. While I can perhaps sympathize with this theory, I can’t say that I really agree.

Happy Customer Service Gone Wrong!

Feb23-150

When too much of a good thing is too much…..

Yesterday, I had to call a bank. The auto-receptionist announced “It’s a great day at XYZ Bank today. How can we serve you?” Then proceeded to list the various numbers for the departments. I chose and down the HAPPY rabbit hole we go….

3 Basic Body Language Dos and Don’ts for Confidence and Credibility

Feb4-150

The marketplace is more competitive than ever. As the economy continues to struggle, you know competition for jobs continues to be tight. Hitting a job interview out of the park takes a combination of things — a great resume, strong answers to questions and the right look. Sure, a good suit, smile with eye contact, firm handshake and a haircut help. But often overlooked is what your body language is saying and is it matching what your mouth is saying?

Nothing personal…

Dec28-150

Shama recently unfollowed 16,100 people on Twitter and I applaud her for it. I have started to follow her unfollow lead…. Now, I’m not doing a mass dump of everyone like she did. However I have been in serious overwhelm trying to give attention to the over 5000 that I had been following – they are coming in at about 30 more before I’m done reading one. It really is a disservice to them and to me.

Is Your Anger on Autopilot?

Is ANGER steering you or someone you care about off course? Maybe the ANGER is set on Autopilot!

Have you ever noticed there is really little one can control except how we choose to react?

While winging my way back…