My friend Stephen attended a workshop last weekend. As he relayed the event, he commented that the instructor had a favorite response to many questions… "Your choice."
It is our choice, isn’t it? Yet, life doesn’t always feel as simple…
Friend, would you recognize a "good client" if you saw one?
A pulse and a checkbook should not be the only requirements.
Do you frequently accept a client you THOUGHT was going to be right for you…only to discover…
Some of you know that I have worked for a long-time to master non-verbal perception. I wanted to offer you a chance to join a hour-long teleseminar this Wednesday February 4th at 9am Pacific / noon Eastern by my…
You may know your business inside and out. You may be an expert in your field… But do you really know why your customers buy from you… are you selling what you think you are?
The best question to…
These days as a business coach I keep hearing; “I just got laid-off, should I go into business for myself?”
It’s an interesting question because it involves more than being good at what you do. Solid…
Unless you’ve had your head in the sand lately, I’m sure you’ve notice the people everywhere are shaken by uncertainty. Another definition for uncertainty is lack of trust.
What is trust?
The two parts to trust are:
…
All sales start with a simple conversation. It may be a conversation between you and a potential customer, or even between one of your clients and a potential referral. You just never know how far your reach can extend. So…
I was at the city permit department Tuesday, not where you expect to find excellent customer service, but I did. So, I took a moment to get the name of his supervisor and send his supervisor a note expressing my…
I called a local company the other day to make an appointment… The woman that answered had a smile on her face… even over the phone, I could just tell. She made me…
Just like real estate’s saying: location, location, location… business is relationship, relationship, relationship. Actually, everything in life is based on relationships.
Relationships need to be built on a solid foundation of trust. People buy from people they like and trust.…
