Category Archives: General

Sallie Felton – Too much clutter

Sallie Felton, co-author of the e-book "Clutter Free and Clear: Take Charge of Your Time and Space" joined me today on Beyond Lip Service. Sallie challenged us to reflect on the waus that clutter effects us, while defining clutter in …

Tell me more…

“…If thought corrupts language, language can also corrupt thought…”
~George Orwell

At times, things just come out of my mouth… and it's not until it falls out of my mouth that I'm aware it has an assumption (or two.)  Last …

It’s all about choice

My friend Stephen attended a workshop last weekend. As he relayed the event, he commented that the instructor had a favorite response to many questions… "Your choice."

It is our choice, isn’t it? Yet, life doesn’t always feel as simple

What ‘ya lookin’ at?

Friend, would you recognize a "good client" if you saw one?
A pulse and a checkbook should not be the only requirements.

Do you frequently accept a client you THOUGHT was going to be right for you…only to discover down …

Seven little keys

Unless you’ve had your head in the sand lately, I’m sure you’ve notice the people everywhere are shaken by uncertainty. Another definition for uncertainty is lack of trust.

What is trust?
The two parts to trust are:
1. an emotion …

You had me at Hello…

All sales start with a simple conversation. It may be a conversation between you and a potential customer, or even between one of your clients and a potential referral. You just never know how far your reach can extend. So …

The Art of Appreciation

I was at the city permit department Tuesday, not where you expect to find excellent customer service, but I did.  So, I took a moment to get the name of his supervisor and send his supervisor a note expressing my …