Category Archives: News & Reviews

Three Tips to Maintain Your Cool During Conflict + Defuse Conflict in the Workplace Webinar

14 Apr 2012
ConflictTN

Understanding the unconscious messages you send and how they harm or enhance your part in conflict can determine your career future. On April 24th, join Sharon Sayler, MBA, CEC, behavioral communications expert and founder of Competitive Edge Communications for more information on defusing workplace conflict through what you say and how you say it, join our webinar: Courage under Fire: How to Defuse Conflict in the Workplace presented on April 24.

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What is this two-letter word costing you?

19 Dec 2011
NoNoNo-TN

I know, even the thought of saying “No” can cause stress. All sorts of commitments dash through your head. “I can’t say “No, to .” and “My needs me!” Saying “No” brings up all sorts of negative emotions especially guilt.

If it makes you feel any better, you’re not alone.

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Does leading your team make you think that herding jello would be easier?

1 Dec 2011
synergist-TN

Does leading your team make you think that herding jello would be easier?
Maybe you knew you wanted to be a transformational leader but now the only thing being transformed is your blood pressure.
Worse yet, maybe you aren’t “really the leader” so what can you do other than sit there and sizzle….

I know, I hear you, I’ve been there too. Over the years I’ve both been on teams, lead teams and facilitated many a meeting and the one thing I can count on coming up time and again is personality conflicts. These conflicts are not outright fist-to-cuffs, yet personality conflicts produce a simmering and stewing underneath the surface…..

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Check this out from one of my “secret weapons”

10 Oct 2011
WayneKellyTN

Taking THIS GUY’s WorkShop upped my game — that’s why I wanted to let you know Wayne’s at it again! The return of the Radio Interview and Publicity Program where you become your own power publicist, booking yourself on Radio and TV shows. This is the program that many of his clients have used to book themselves on: The Today Show, Good Morning America, Time Magazine, Oprah and Friends, and countless small, medium and major market stations around the world.

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How to Get Out of Your Own Way

21 Jun 2011
Jun21-150

Meet Izzie…. my little “rescue” dog with a mighty wonder-lust for adventure.

Listen into my latest podcast (It’s just 3 minutes long) and find out what little Izzie taught me last night….

Then please share with me below ways you have found to get out of your own way….

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How To Be Successful in 4-Easy Steps

17 Apr 2011
Apr17-150

As the clock struck 12:40pm I walked into the salon. The young manager looked up at me and politely asked “how may I help you?”

“I have a 12:45pm appointment with Zack (a manager from another business branch who I was to coach), is he in yet?”

“No” she hadn’t seen him to which I replied “that’s ok I’m a few minutes early anyway”

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Happy Customer Service Gone Wrong!

23 Feb 2011
Feb23-150

When too much of a good thing is too much…..

Yesterday, I had to call a bank. The auto-receptionist announced “It’s a great day at XYZ Bank today. How can we serve you?” Then proceeded to list the various numbers for the departments. I chose and down the HAPPY rabbit hole we go….

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Nothing personal…

28 Dec 2010
Dec28-150

Shama recently unfollowed 16,100 people on Twitter and I applaud her for it. I have started to follow her unfollow lead…. Now, I’m not doing a mass dump of everyone like she did. However I have been in serious overwhelm trying to give attention to the over 5000 that I had been following – they are coming in at about 30 more before I’m done reading one. It really is a disservice to them and to me.

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