My good friend and outstanding coach Andrew Finkelstein, shared this personal reflection with his community the other day. I enjoy Andrew’s insights and thought this one very relevant to everyone.

How To Think Like an Entrepreneur

As the clock struck 12:40pm I walked into the salon. The young manager looked up at me and politely asked “how may I help you?”

“I have a 12:45pm appointment with Zack (a manager from another business branch who I was to coach), is he in yet?”

“No” she hadn’t seen him to which I replied “that’s ok I’m a few minutes early anyway”

“Yes you are and he should be here momentarily.”

“That’s good because I don’t know who he is…it’s our first meeting and you know how important being on time is. As a matter of fact, being on time is one of the four ingredients that make for success in business and in life.”

The moment I said that I knew she’d say “so what are the other three?”

First there’s doing what you say you’ll do. Then there’s always complete a project you start. Finally always say please and thank you.

“That’s it? That’s all there is to it? It sounds too simple” she replied.

“It is simple” I said. “The only thing is 95% of people don’t do these four things. But the top 5% in every field do. And that’s what makes them the top 5%.”

With that, precisely when the clock struck 12:45, Zack walked into the salon – I knew we were off to a good start.

Thanks Andrew for sharing!
To Life!

Andrew Finkelstein, President of the Beauty Resource, is a successful New York City-based entrepreneur, author, speaker, and coach who helps professional beauty businesses make a ton of money. Andrew’s E-zine The Finkelstein Report is the beauty industry’s #1 marketing resource with free articles, marketing tools, and valuable advice for salons and day spas owners. Find out more about Andrew at