Three Tips to Maintain Your Cool During Conflict + Defuse Conflict in the Workplace

Understanding the unconscious messages you send and how they harm or enhance your part in conflict can determine your career future. On April 24th, join Sharon Sayler, MBA, CEC, behavioral communications expert and founder of Competitive Edge Communications for more information on defusing workplace conflict through what you say and how you say it, join our webinar: Courage under Fire: How to Defuse Conflict in the Workplace presented on April 24.

How to have a perfect holiday

What the heck is perfect anyway? Is it the Norman Rockwell vision of everyone sitting ’round the table with a Martha Stewart turkey? I don’t think I could get that color on a turkey even if I spray-painted it.

And who invented brussels sprouts anyway?

How To Say “No” With Ease – Part Two

Rule #2: Size of Ask x Time = # of Yes(es) possible…

Size of Ask: Those experts in “pester power” have “center-of-the-universe’itis” and they most often think they are being perfectly reasonable in asking just one more favor of you.

Time: How often have you heard “It will only take a minute…” and learned that…..

Don’t use that tone of voice with me

I have no problem saying ”no” most of the time but I find myself using the wrong words and tone of voice. So I come across as being uncooperative and not a “team player” because I don’t communicate as eloquently as I would prefer when choosing to say ”no”. Any tips you can share? Good question Lynn…