Know the Value of Your No

Oh “No!” Your mouth just said, “Yes” when inside you’re still screaming, “Say No! Say No!” Now you’re stuck… and […]

Not Another Donut!

Why Familiarity Rarely Breeds Contempt… There is an old saying: “Familiarity breeds contempt.” Yes, it’s true, familiarity can breed contempt. […]

How To Say “No” With Ease – Part Two

Rule #2: Size of Ask x Time = # of Yes(es) possible…

Size of Ask: Those experts in “pester power” have “center-of-the-universe’itis” and they most often think they are being perfectly reasonable in asking just one more favor of you.

Time: How often have you heard “It will only take a minute…” and learned that…..

Sales objections ≠ rejection

How To Turn Sales Objections Into Opportunities An objection does not equal rejection, although it can feel like it! The majority […]