Don’t use that tone of voice with me

I have no problem saying ”no” most of the time but I find myself using the wrong words and tone of voice. So I come across as being uncooperative and not a “team player” because I don’t communicate as eloquently as I would prefer when choosing to say ”no”. Any tips you can share? Good question Lynn…

Sales objections ≠ rejection

How To Turn Sales Objections Into Opportunities An objection does not equal rejection, although it can feel like it! The majority […]

Handshake 101

Make your best impression with the proper handshake. First, be aware that not everyone accepts the handshake as a greeting […]